Crawford & Company, commonly symbolized as CRD-A in stock exchanges, is an independent provider of claims management solutions for insurance companies and self-insured entities around the globe. The company was founded in 1941 by Jim Crawford. What started as a single office in Columbus, Georgia, USA, has grown into one of the world’s largest independent providers of claims management, with a presence in over 70 countries.
Crawford & Company works with various businesses spanning the globe to handle both traditional insurance claims and complex, large-scale losses. Whether it's a workers' compensation claim for an injured employee, a product liability claim for a faulty product, or a huge catastrophe claim resulting from a natural disaster, the Crawford team is equipped with the necessary expertise and technology to handle it professionally.
The company is segmented into four major departments: Crawford Claims Solutions, Crawford Specialty Solutions, Crawford TPA Solutions, and Crawford Contractor Connection Solutions. Each of these divisions brings a unique focus and expertise to the table, ensuring that every base is covered when it comes to claims management.
Through the Crawford Claims Solutions, they manage insurance claims in both property and casualty areas. This division is also responsible for investigating, evaluating, and settling claims. Crawford Specialty Solutions provide claims handling for large and complex losses, as well as technical services such as legal and cyber risk services. Crawford TPA Solutions deal with third-party administration services for workers' compensation claims, auto and liability claims, and medical management. Lastly, the Crawford Contractor Connection is a network solution offering insureds access to contractors for structural and personal property repairs.
Crawford & Company places specific emphasis on operational efficiency and innovation. The company leverages technology to drive their business forward, operating through applications like Crawford's ClaimHub™, Crawford ComplianceTM, and Crawford iQTM. These technologies enable Crawford to provide fast and efficient services, ensuring that their clients' claims are managed accurately and swiftly.
Over the years, Crawford & Company has proven to be an innovative leader in the claims management industry. Thanks to its relentless focus on customer satisfaction and technological integrations, the company has managed to achieve a respectable position in the sector. An emphasis on responsiveness, accuracy, innovation, and customer satisfaction places Crawford & Company in a strong position to handle future industry challenges and continue to deliver high-quality services to its clients.