ExlService Holdings, Inc. (EXLS) is a leading operations management and analytics company that designs and implements transformational solutions for numerous businesses, aiming to make them more efficient, modern, and competitive. This publicly traded entity, listed on NASDAQ, operates in the business services sector, providing invaluable tools and strategies that empower companies to optimize and streamline their operations, allowing for improved cost control, productivity, and effectiveness.
Founded in 1999 by Vikram Talwar and Rohit Kapoor, ExlService Holdings, Inc. is headquartered in New York City, USA but it has a strong global presence, with approximately 31,000 professionals working in offices located around the world, including in the U.S., U.K., India, Philippines, Colombia, and South Africa.
The company’s broad range of offerings encompasses services in the areas of insurance, healthcare, banking and financial services, utilities, travel, transportation, and logistics. It offers integrated operations management services, including operations management, analytics, and technology platforms, as well as consulting and transformation services. This wide spectrum of services allows ExlService to cater to the diverse needs of its clients and offer tailored solutions that meet their specific requirements.
EXLS prides itself on its ability to combine deep industry knowledge, process expertise, and analytics capabilities to deliver effective solutions that create a tangible, positive impact on business outcomes. Their emphasis on advanced analytics and big data allows companies to uncover significant insights and make data-informed decisions. Furthermore, the company’s commitment to innovation is demonstrated in its use of pioneering technologies such as robotic process automation and artificial intelligence, which are rapidly reshaping modern business environments.
Despite being a large multinational, EXLS maintains a commitment to corporate social responsibility. Its initiatives focus on areas like education, healthcare, and environmental sustainability in the communities where it operates.
ExlService’s commitment to its clients is reflected in its impressive client base, which includes more than 60 Fortune 500 companies. Their high client-renewal rates are testament to the trust businesses have in their ability to improve operations and drive growth. Over two decades, EXLS has established itself as a valuable strategic partner to businesses worldwide, committed to shaping their future through the power of operations management and advanced analytics.