Forward Air Corporation (FWRD) is a Greeneville, Tennessee-based company specialized in providing high-quality, expedited surface shipping and logistics services. The company was established in 1981 in response to a long-standing issue that air freight carriers confronted - the absence of a single source to handle the task of airfreight pickup and delivery. In the past years, Forward Air has grown and diversified significantly, becoming an important player in the surface transportation and logistics industry.
The company operates a portfolio of business solutions under recognizable brands, including Forward Air Inc., Forward Air Solutions Inc., Central States Trucking Co., and Central States Logistics. Forward Air primarily offers its services to air freight and expedited LTL segment, and its predictable transit, damage-free shipping, and high-efficiency services have been praised by customers.
Forward Air Corporation is known for implementing a hub and spoke model to support expedited freight transportation for air freight and its customers who require a high speed of service. This model eventually allows an efficient way to move freight. The trucks depart and arrive at specific times, enabling customers to know exactly when their shipments will arrive and depart, providing predictability and confidence.
The company has a proven track record of providing reliable, efficient, cost-effective, and time-definite LTL delivery, succesfully attracting a broad range of customers related to the aviation and tech industries, among many others. Its operations include a comprehensive range of logistic services like freight forwarding, pool distribution, final mile, dedicated fleets, customs brokerage, and warehousing, among others.
In recent years, Forward Air has focused more strongly on continuous improvement, emphasizing an increase in operational efficiency and service quality. For instance, the company invested in technology to enhance its real-time visibility along the supply chain, increase customer communications, and reduce touchpoints in its service offerings. The company also introduced a variety of programs designed to improve employee engagement and customer service.
The company is listed on the NASDAQ with the ticker FWRD. As of today, more than 5000 employees are proud to call Forward Air their professional home. The company’s financial strength, combined with its commitment to the customer, employee engagement programs and innovative solutions, puts it in a solid position to continue growing.