N-able, Inc., previously known as SolarWinds MSP, is a leading provider of IT infrastructure management software for Managed Service Providers (MSPs) and small to medium-sized businesses (SMBs). Its technology assists businesses in fortifying their IT environment and driving digital transformation.
N-able, Inc., abbreviated as NABL, was established in 2004 by a team of IT and managed services veterans. Its mission is to equip businesses with the necessary tools and technology to take charge of their IT processes. NABL's headquarters are in Ottawa, Canada, with offices and partners spread across North America, Europe, and the Asia-Pacific region.
The company's portfolio includes a wide range of software solutions for IT service management. These include remote monitoring and management (RMM), service desk, backup and recovery, security assessment, automation, and patch management tools. NABL's products are designed to help MSPs and SMBs detect, diagnose, repair, and report on IT-related issues. Its solutions are engineered not only to assist clients in managing their own IT infrastructure but also to empower them to offer IT services to their clients, offering a comprehensive platform for the delivery of complete IT services.
A significant feature of N-able, Inc. is its commitment to innovation. The company constantly looks for ways to update and advance its services through a keen understanding of the evolving requirements of the tech industry. This ensures its customers benefit from improved functionality, enhanced security, and user experience.
What distinguishes NABL from many competitors is its supportive approach toward customer relationship. The company does not just provide software, but it ensures that its customers have the resources they need to get the most out of the products. They offer extensive training and support, including live chat, a knowledge base, and a community forum where users can share ideas and solutions.
Under the helm of its CEO, John Pagliuca, N-able, Inc. has been a groundbreaker in the MSP software space. It has received numerous industry awards for its innovative technology and exceptional customer service. The company went public in July 2021, listing its shares on the Nasdaq Global Market under the ticker symbol NABL.
Overall, N-able, Inc. stands as a pioneering force in the world of IT service management software. Its continual commitment to innovation and customer service, as well as the range of solutions it offers, make it a preferred choice among many MSPs and SMBs around the world.