Freshworks Inc., commonly known as FRSH, is a software company that specializes in delivering customer and employee engagement software to businesses of all sizes, ranging from start-ups to Fortune 500 companies. Based in San Mateo, California, Freshworks was originally founded in India in October 2010 by Girish Mathrubootham and Shan Krishnasamy, but has since grown to be a global entity with offices across the world.
The company provides innovative software solutions with a focus on customer support, sales, and marketing. These solutions include Freshdesk, which is a cloud-based customer support software that aims to enable businesses to provide hassle-free customer service, and Freshsales, a customer relationship management (CRM) tool that helps sales teams track and nurture leads. Other products in their suite include Freshservice, Freshmarketer, and Freshchat, each of which provides unique solutions to common business challenges.
Freshworks thrives on its commitment to delivering software that is both intuitive and feature-rich, designed to be customizable and easy to use. This allows businesses to streamline their processes and improve productivity and efficiency, ultimately driving growth and profitability.
The company has been recognized for its innovative products, impressively raising over $400 million since its inception and achieving a valuation of over $3.5 billion. Besides, it was also listed in Forbes Cloud 100 list, a definitive list of the top 100 private cloud companies in the world.
Freshworks' software is used by a multitude of businesses across numerous sectors, boasting over 40,000 customers globally, including well-known names such as NHS, Honda, and Bridgestone. Despite its global footprint and strong reputation, Freshworks remains resolute in its mission to reimagine business software and continues to march towards its goal of equipping businesses with tools and software that make work fun and efficient.
In September 2021, Freshworks made its initial public offering (IPO) on NASDAQ, propelling its growth and enabling it to further expand and continue providing high-quality, user-friendly software to businesses worldwide. As the company looks to the future, it remains steadfast in its customer-first approach and dedication to innovation, consistently developing new products to address the ever-evolving business landscape. A testament to the power of effective customer and employee engagement software, Freshworks Inc. continues to lead the way in redefining productivity in the modern workspace.
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Freshworks Inc. has granted a restricted stock unit award covering 1,162,790 shares of its Class A common stock to Ryan Manning, the newly appointed Chief Product and Technology Officer. This grant serves as an inducement for Mr. Manning's employment, complying with Nasdaq Stock Market Listing Rule 5635(c)(4). The award will vest over approximately four years, contingent on his continued employment with Freshworks.
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Ryan Manning, Freshworks Inc.'s Chief Product and Tech Officer, was granted 1,162,790 Restricted Stock Units (RSUs) on September 1, 2026, under the company's 2022 Inducement Plan. These RSUs, valued at $0 per unit, will vest in equal quarterly installments over four years, contingent on Manning's continuous service. Following this grant, Manning beneficially owns 1,162,790 shares of Freshworks Class A Common Stock.
Tyler Sloat, CFO and COO of Freshworks Inc. (NASDAQ:FRSH), recently withheld 21,765 shares of Class A Common Stock to cover tax obligations stemming from restricted stock unit (RSU) vestings. These transactions, which occurred on September 1, 2026, involved shares valued at $13.46 each and did not include any cash sales by Sloat. Following these withholdings, Sloat directly owns 1,724,453 shares of Freshworks.