HealthStream Inc. (HSTM) is an American company that provides learning and performance management solutions to the healthcare industry. With headquarters in Nashville, Tennessee, and established in 1990, HealthStream's primary mission is to improve patient outcomes through the development of the healthcare workforce.
HealthStream operates in two main segments: Workforce Solutions and Provider Solutions. Through its Workforce Solutions, the company offers a wide range of solutions to help healthcare organizations meet their clinical and business goals. These solutions encompass a broad spectrum ranging from talent management, training & learning management, clinical development, competency management, and simulation-based training, to performance assessments and management. They help healthcare institutions to effectively onboard new hires, retain clinical staff, remain compliant with regulations, and improve business operations.
The Provider Solutions segment, on the other hand, provides credentialing, privileging, call center, and enrollment services to healthcare providers. HealthStream’s credentials verification organization (CVO) services provide the primary source verification required to meet the credentialing needs of healthcare providers.
HealthStream is a leading provider in its respective fields with its products and services used by around 4.9 million healthcare professionals in more than 70% of U.S. hospitals. It caters to a wide range of clients - from big healthcare systems to small individual practice.
Despite the challenges brought by the COVID-19 pandemic, HealthStream has remained resilient and stood as a vital partner for healthcare providers, offering essential training such as COVID related courses including ventilator use, personal protective equipment use and infection control, allowing healthcare professionals to swiftly respond to the global health crisis.
Moreover, over the years of operation HealthStream has been involved in various strategic acquisitions, expanding on its core competencies and broadening its service offerings, with the aim of providing comprehensive blended learning solutions that can improve patient care and reduce healthcare costs.
Conclusively, HealthStream’s contribution to the healthcare sector is not only invaluable but also innovative, making them not just a key player but an essential partner in shaping the future of healthcare. The essence of HealthStream’s mission goes beyond just providing solutions; it is cultural, aiming at nurturing a competent and knowledgeable healthcare workforce, ultimately enhancing patient outcomes. It has been their continuous dedication to service and quality that has made HealthStream a trusted name in healthcare.