ScanSource, Inc., also known as SCSC, is a leading international distributor of specialty technology products. The company was established in 1992 and is headquartered in Greenville, South Carolina, USA. ScanSource primarily distributes point-of-sale (POS) systems, barcoding and scanner systems, wireless mobility and communication products, video and audio conferencing solutions, telephony products, and electronic security devices.
The company's business model incorporates a two-tier distribution method by playing an intermediary role between manufacturers and resellers. ScanSource's centralized distribution model is appreciated in the business sphere for its efficiency and reliability. They purchase large quantities of products directly from manufacturers and then distribute smaller numbers to over 30,000 active resellers, reducing costs and increasing product availability.
ScanSource functions through two operating segments: Worldwide Barcode, Networking & Security and Worldwide Communications & Services. The Worldwide Barcode, Networking & Security segment offers automatic identification and data capture (AIDC), point-of-sale (POS), networking, electronic physical security and 3D printing technologies, while the Worldwide Communications & Services segment offers voice, video and data communication technologies.
The company has a dedicated team of sales and technical professionals renowned for their proficiency in providing support to the resellers. This includes assisting them with product selection, configuration, and after-sale technical support. Furthermore, the company provides value-added services like training and technical support, demand creation and marketing services that help their clients enhance their ability to market and sell products and services.
In the international market, ScanSource has a wide presence, reaching regions like North America, Latin America and Europe. It has also expanded its business into the cloud services domain through the acquisition of Intelisys, a master agent of telecom and cloud services, in 2016. This move allowed ScanSource to offer more comprehensive solutions to customers and partners, tapping into a broader market of services and products.
Listed on the NASDAQ under the symbol "SCSC", ScanSource, Inc. is highly respected for its dynamic, results-oriented culture that places a high value on teamwork, communication, and personalized service. As an organization, ScanSource is committed to empowering its partners with the resources and services they need to achieve success. While its success reflects the quality of its products and the efficiency of its distribution system, its commitment to forming and maintaining strong relationships across the supply chain is equally a part of its enduring success.